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Terms & Conditions

Welcome to M Planet Digital World! Please read the following terms and conditions carefully before using our services or making a purchase. By accessing our website or showroom, you agree to comply with the terms outlined below:

1. Product Information:

  • We strive to provide accurate and up-to-date information about our electronic two-wheeler vehicles, including specifications, features, pricing, and availability. However, we reserve the right to make changes or updates to product details without prior notice.

2. Ordering and Payment:

  • When placing an order for an electric vehicle, please ensure that all information provided is accurate and complete. Payment methods accepted may vary, and orders are subject to verification and confirmation.
  • Prices listed on our website or at our showroom are in the local currency and may be subject to taxes, fees, or additional charges. We reserve the right to adjust prices and charges as necessary.

3. Shipping and Delivery:

  • We aim to process and ship orders in a timely manner, subject to product availability and logistics constraints. Delivery times may vary based on the shipping destination and method selected.
  • Customers are responsible for providing accurate shipping information, and any additional shipping costs incurred due to incorrect details will be the responsibility of the customer.

4. Returns and Refunds:

  • We want you to be satisfied with your purchase from M Planet Digital World. If you are not completely happy with your electric vehicle, please review our return policy for information on returns, exchanges, and refunds.
  • Returns may be subject to certain conditions and restocking fees, and refunds will be processed in accordance with our refund policy.

5. Warranty and Service:

  • Our electronic two-wheeler vehicles come with a manufacturer’s warranty covering specific parts and services. Please refer to the warranty information provided with your vehicle for details on coverage, duration, and terms.
  • For service and maintenance needs, customers can contact our authorized service centers for assistance, repairs, and technical support.

6. User Responsibilities:

  • Users of our website and services are expected to conduct themselves in a respectful and lawful manner. Any misuse, unauthorized access, or infringement of our terms and policies may result in account suspension or termination.
  • Users are responsible for maintaining the confidentiality of their account information, including passwords and personal details, to prevent unauthorized access or misuse of their accounts.

7. Privacy and Data Protection:

  • We are committed to protecting your privacy and personal information in accordance with applicable data protection laws. Please review our privacy policy to understand how we collect, use, and safeguard your data.

8. Amendments and Updates:

  • M Planet Digital World reserves the right to modify, update, or revise these terms and conditions at any time without prior notice. We recommend checking this page periodically for changes to ensure compliance with our policies.

By using our services or making a purchase from M Planet Digital World, you acknowledge and agree to abide by these terms and conditions. If you have any questions or concerns, please contact our customer service team for assistance. Thank you for choosing M Planet Digital World for your electronic vehicle needs!